What Happened
New Regulation Shifts Burden To Passengers For Mechanical Delays
The US Department of Transportation has introduced a new rule that allows airlines to deny hotels and meals to passengers during mechanical delays, effective October 19. The change was mandated by the 2024 FAA reauthorization law, which added 10 new scenarios where delays are considered outside an airline’s control. The regulation may have significant implications for passenger rights and airline customer satisfaction, as reported by Unknown Source.