What Happened
Industry Expert Argues For Seamless Travel Experience
According to Sumesh Patel, president of Asia Pacific at SITA, the future of travel depends on connecting the technology and data that already exists, rather than relying on new innovations. The aviation industry has made significant investments in AI and other technologies, but the lack of coordination and data integration between systems is hindering its ability to provide a seamless travel experience. Patel argues that passengers are demanding simplicity, trust, and sustainability, and that the industry must work together to provide this. This was reported by Unknown Source.