What Happened
New Regulations Reduce Airline Accountability To Passengers
The US Department of Transportation has introduced a new rule that changes what is considered to be within an airline’s control regarding flight delays. Starting October 19, 10 specific types of flight disruptions will no longer be deemed within the carrier’s control, potentially reducing the qualifying circumstances for passenger compensation. Aviation experts argue that this rule favors the airline industry over travelers, limiting their rights to compensation. The change is expected to reduce airline accountability and transparency, as reported by USA TODAY.