What Happened
Rebuilding Reputation After Operational Meltdown
IndiGo’s new CEO William Walsh has outlined his vision for the airline, emphasizing the need to rebuild customer trust and become the airline of choice. Walsh acknowledged the challenges facing the aviation industry, including airspace and supply chain constraints, and highlighted the airline’s plans to expand its international network with new Airbus A350 aircraft. The airline is recovering from a network-wide operational meltdown in December 2025, which led to widespread flight cancellations and disruptions. This development was reported by The Hindu.