What Happened
Government Directs Airlines to Enhance Passenger Convenience and Transparency
The Indian government has directed airlines to allocate a minimum of 60% of seats on any flight for selection free of charge to ensure fair access for passengers. The Ministry of Civil Aviation has also instructed airlines to seat passengers traveling together in adjacent seats, facilitate the carriage of sports equipment and musical instruments, and develop clear policies for pets. Additionally, airlines must prominently display passenger rights and ensure clear communication of passenger entitlements in regional languages. This move aims to strengthen passenger convenience, transparency, and uniformity of practices across airlines, as reported by Akashvani News.