Airport Operator Redesigns Luxury Lounges for Enhanced Passenger Experience

TAV Airports, a subsidiary of French airport group ADP, has unveiled a comprehensive revamp of its Primeclass lounges, which will be rolled out across its international network starting in early 2026. The project, implemented through TAV Operation Services (TAVOS), involves a thorough transformation of the physical spaces and customer touchpoints. Aude Ferrand, Chief Commercial Officer of TAV Airports and CEO of TAVOS, described the renovated lounges as ‘quiet corners to unwind’ or ’lively spaces to connect.’ The first two new Primeclass lounges will open at Sofia (SOF) and Ankara-Esenboga (ESB) airports, with Paris-Orly (ORY) to follow. Ultimately, the new concept will be extended to other customer-facing services across TAV’s network.