What Happened
Federal Agencies Showcase Real-World Artificial Intelligence Applications
The Customs and Border Protection (CBP) and NASA are utilizing artificial intelligence (AI) to enhance frontline services, decision-making, and operational efficiency. CBP’s Chief Management and Governance Officer, Carlene Ileto, highlighted the agency’s use of AI tools, such as Chat CBP, which answers over 225,000 questions daily. NASA’s Acting CIO, Sean Gallagher, discussed the agency’s application of AI in supporting the Artemis lunar exploration program. The use of AI in these agencies was discussed at GovCIO Media & Research’s Federal Tech Leaders Summit, as reported by GovCIO Media & Research.